Privacy Policy

1. Who We Are

Veridex Compliance Services Pvt Ltd ("Veridex", "we", "us") is a compliance operations services company. Our registered address is in India. Our website is veridexcompliance.com. For any privacy-related queries, contact us at sweeti@veridexcompliance.com.

2. What Data We Collect

We collect the following categories of personal data:

• Contact data: Name, email address, company name, phone number — submitted via our contact form.
• Communication data: The content of messages you send us.
• Usage data: Technical information about how you interact with our website (IP address, browser type, pages visited) — collected via standard server logs and analytics tools.
• Client and customer data: Personal data processed on behalf of our clients as part of our compliance services — governed by separate Data Processing Agreements.

3. How We Use Your Data

• To respond to enquiries submitted via our contact form
• To deliver compliance services to clients under contract
• To improve our website and services
• To comply with legal obligations

4. Legal Basis for Processing

We process personal data on the following legal bases under applicable data protection law (including GDPR where applicable): contract performance, legitimate interests, compliance with legal obligations, and consent where explicitly provided.

5. Data Sharing

We do not sell personal data. We may share data with: service providers who support our operations (e.g. cloud storage, email delivery) under appropriate data processing agreements; screening providers (ComplyAdvantage) as part of our compliance services; and regulatory authorities where legally required.

6. Data Retention

Contact form data is retained for up to 2 years. Client and customer compliance data is retained for a minimum of 5 years from the end of the relevant relationship, or as required by applicable regulation.

7. Your Rights

Where applicable under GDPR or other data protection law, you have the right to: access your personal data, request correction or deletion, restrict processing, data portability, and to object to processing. To exercise any right, contact sweeti@veridexcompliance.com.

8. Cookies

Our website uses essential cookies for functionality. We do not use advertising or tracking cookies. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this policy from time to time. The current version will always be available at this URL with the date of last update shown above.